Having cleaned hundreds of roofs during our time in business and spoken with thousands of homeowners, we have identified several questions our customers regularly ask.
We understand that they are not experts in roof cleaning; that’s our job. In an effort to make the process simpler and help anyone searching for answers, we have compiled a list of the most frequently asked questions we receive and the answers to them.
We trust you find this helpful, but please do not hesitate to get in touch with our friendly customer service team if there are any other questions you have.
Moss is a living growing organism, which, if left to grow and flourish on your roof, can eventually cause significant and costly damage to your roof tiles. Once this has happened, water can enter the fabric of your building and cause extensive damage.
As moss freezes in the winter, it naturally expands, which is what causes the roof tiles to crack. Over time this problem will only get worse as more significant gaps develop. That is why it is critical to have moss removed from your roof as soon as possible.
Our process is designed to remove the moss without causing any damage to the roof itself. We never use a pressure washer as this is abrasive to your roof tiles and can cause significant long-term problems for your roof.
We physically scrape your roof using hoes, which are attached to telescopic extension poles. Wherever needed, we use a cherry picker to gain access to the roof or an access tower. This gives us the ability to safely access nearly all roofs without causing significant disruption to our customers.
No, after we have removed all of the moss, algae, and lichen from your roof, we then treat it with a biological roof wash, which is only available to professional roof cleaning companies. This product comes with a three year guarantee, meaning that your roof will stay clear of moss for a minimum of three years – normally much longer unless your home is surrounded by trees on the north facing aspect of your roof.
This is one of our favourite questions to answer because we believe that it is one of the things we place a great deal of importance on. Do a quick search on the internet, and you will find hundreds of stories about roofs being damaged by people who quite frankly do not know what they are doing.
We have invested thousands of pounds in access towers and training to ensure that in over 90 percent of jobs, we never set foot on the roof itself. If there is no other way of accessing an area of your roof then we would use roof ladders as a last resort.
Unfortunately, due to the fact that there are so many variables, this question is impossible to answer generically. Concept Roof Cleaning set our prices in the middle in terms of price comparison, which we feel is fair. As with anything in life, you get what you pay for, if you receive a quote that seems too good to be true, it most probably is, and likewise, if someone quotes you a ridiculously expensive price, then we would see that as a red flag. We pride ourselves on delivering a professional job at a competitive price, and that has been the foundation of our success and why we have continued to grow year on year.
We have established an excellent reputation within Milton Keynes and the surrounding counties, and we will never put that reputation at risk.
Numerous factors can affect the price of a roof clean, but the most important ones are